Pricing may get shoppers in the door, but the entire produce experience is what makes the sale. As the perimeter grows fresher and greener, understanding your customers’ wants and needs is paramount to staying the top pick for where they spend their dollars. Because produce consumption often is tied to health and wellness, shoppers are recognizing they need to add [...]
It should come as no surprise that LED lighting continues to rise in popularity to save cost and improve efficiency. An overlooked detail is that improper use can actually reduce sales, too. By using incorrect color temperatures and not protecting product integrity, customer satisfaction is at risk. Let’s look at color. Opting to use warm or cool tones appropriately around [...]
It all begins at the farm. Quality dairy products come from happy, healthy animals and plant-based products whose milk has been safely processed to ensure a flavorful, fresh consumer experience. However, we can’t put all the responsibility on the farm or the processor. To keep shoppers coming back week after week for fresh, flavorful dairy products, follow these display case [...]
Hillphoenix’s new Island 2 Innovate (i2i) modular island system makes it easy for retailers to offer creatively merchandised, healthy food selections within any size footprint. The i2i island system is a multifunctional, modular display case that can be configured to include heated, refrigerated, wet and dry products in virtually any combination. With i2i, any retailer can create fresh Destination Centers — regardless [...]
By Margie Proctor Hillphoenix Marketing & Design Specialist No one would expect a cashier to assume the role of produce manager or butcher. The same goes for staffing Destination Centers. These roles require a genuine interest in food and robust people skills. Staff should be able to share product knowledge and engage customers – and enjoy doing it. Culinary talent [...]
By Margie Proctor Hillphoenix Marketing & Design Specialist Consumers are looking to grocers to please their sophisticated palettes and to help solve the problem of how to give their families and themselves high-quality meals despite their busy schedules. Grocers are responding with Destination Centers: from full-scale grocerants and fresh prepared dishes for takeout to wine and beer bars and cheese [...]
By Margie Proctor Hillphoenix Marketing & Design Specialist Grocery stores are in a unique position to satisfy today’s consumer’s appetite for fresh, high-quality foods and engaging food experiences. Along with being a one-stop shop for household goods and pantry staples – something restaurants and farmers markets can’t offer – in-store Destination Centers cater to customers seeking a boutique wine or [...]
By Margie Proctor Hillphoenix Marketing & Design Specialist What do empty nesters, busy, working parents, and Millennials have in common? They’re all engaging with food in new ways. They care about what they eat, where they get it, and how it’s prepared. More than “something to eat,” food has become an experience, one that has to satisfy increasingly sophisticated consumer [...]
By Margie Proctor Hillphoenix Marketing & Design Specialist Merchandising has two main objectives: to engage shoppers and influence their buying decisions. Beautiful, surprising displays are powerful ways to accomplish both goals. But don’t overlook the persuasiveness of a simple sign. Signs can do everything from attract shoppers to your juice bar from 30 feet away to educate them about the [...]
Orlando Espinosa is the Founder, Orlando Espinosa + Associates LLC. Orlando Espinosa recently presented “Enhancing the Customer Experience Through Engaging Kitchen Design” at Supermarket Sense 2016 in Conyers, Ga. Supermarket food service operations offer tremendous potential for business owners, which is why a carefully considered plan is essential to success. This is not a case of “if you build it, [...]